Blog
It’s ok to not be ok
Life has been a rollercoaster over the years and there have been days when I did not see tomorrow. Lessons I have learnt include: You're not letting anyone down by saying no. There are times when you must put yourself first. A handful of friends you can trust and turn...
Complicated != Complex
⁉️ Problem + Exploration + ️ Tools and the experience in using them = Better Outcomes It is easy to confuse complicated with complex. The investment in understanding the problem space, breaking down the silos and teasing out the tacit knowledge then adding in the...
Walk in the shoes of the users
"Sorry, I don't live around here, I can't help you ....... " then the phone went dead. Before satnav & Google Maps, my travels around the UK were dependant on an AA roadmap for the main part of the journey then printouts from Autoroute for the local roads. I was...
If it looks too good to be true. It normally is
️ Dont believe everything you see. If it looks too good to be true. It normally is. ️ We have a mirror in our bedroom that for years I thought was accurately reporting information on the weight loss/fitness journey. Sadly it wasn't. It was a cheap mirror I bought in...
Show me the cookies!!
Show me the cookies!! Food has featured quite a bit in things this week. We had sausage-gate. I've been battling a nightmare issue of cookies and iframes with a 3rd party web application running on an Epos system. I made a rather nice loaf of bread with just porridge...
Curiosity keeps things going
The old adage "if you don't ask you won't get" is true on so many levels Sometimes the odd questions or threads often elicit the best details. When running workshops make notes of everything and loop back to fill in the gaps. So many times the most important bits of a...
Don’t boil the ocean
Problem statement: Flying a drone over water may result in the loss of the aircraft if the batteries run too low and it's unable to return to shore. Outcome: The aircraft can land on water without loss and be recovered. All too often the "solution" space in product...
Find time to switch off
Sometimes you don't realise how much you need to switch off. But when you do, how much you can actually end up switching off. As a relatively frequent flyer, I pride myself at being fully prepared when turning up at security with electrical items, belt, etc. ready to...
What matters….
Things that matter when developing a Product / Solving a Problem (a subset...) - The problem you are trying to solve - getting the North Star set and clear to everyone involved then checking in regularly against the North Star and make sure you're not deviating away...
Process for process sake
Rules exist everywhere. A civilised society has rules to keep people safe, keep things organised. But at times I wonder what goes on with some companies who make rules. What analysis of data, discussion and approval was done to sign them off. An example in kind.... My...